Spotlight
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Common Problems

  • "Image not available" error
  • "Thumbnail not available" error
  • The feed only shows grey thumbnails
  • The feed is missing some posts
  • The feed is not showing up on my website
  • The feed's posts are not showing up on my website
  • The feed is not updating automatically
  • Tagged posts are missing in Spotlight
  • Instagram Reels are missing in Spotlight
  • Spotlight pages are blank or only show a flashing logo
  • Spotlight is connecting the wrong Instagram account
  • I upgraded to Pro but premium features are still locked

Categories

  • Common Problems
  • Error Messages
  • General Questions
  • Working with support
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